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    Privacy policy

    PRIVACY STATEMENT

    This privacy policy statement is developed and published to provide information to our customers, suppliers and the general public on the collection and management of information collected during the regular transaction of business by RBI Energy Solutions (Pty) Ltd and any of the trading businesses of RBI Energy Solutions (Pty) Ltd including Gym Wholesalers, Gym Retailers and FitBrain.

    WHAT DO WE DO WITH YOUR INFORMATION?

    When you engage with us, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. 
    When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. 
    Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

    CONSENT

    How do we get your consent? 
    When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we consider that you consented to our collecting this information and using it for that specific reason only. 
    If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

    How do you withdraw your consent? 
    If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by sending an e-mail to us at geoff@gymwholesalers.co.za or mailing us at: 
    Gym Wholesalers
    319 DF Malan Avenue, Lyttelton Manor, Centurion 0157

    DISCLOSURE

    We may disclose your personal information if we are required by law to do so or if you violate our Terms of Business.

    PAYMENT

    If you choose our direct payment gateway to complete your purchase, then PAYFAST stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. 
    PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

    THIRD-PARTY SERVICES

    In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. 
    However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. 
    For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. 
    In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. 
    Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Business.

    Links 
    When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. 
    Google analytics: 
    Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at

    SECURITY

    To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. 

    AGE OF CONSENT

    By using this site, you represent that you are at least the age of majority. Minors that use our webstore are required to request assistance from a person of majority age in order to complete any transaction on our web store. The obtaining of this consent and assistance is considered to be consent to complete the intended transaction.

    CHANGES TO THIS PRIVACY POLICY

    We reserve the right to modify or change and update this privacy policy at any time without prior notice, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. 
    If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

    QUESTIONS AND CONTACT INFORMATION

    If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at geoff@gymwholesalers.co.za 

     

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